The pros and cons of a Tablet POS system

April 15th, 2014

The trend in the POS industry is going with tablets like the iPad or an Android tablet. I think the jury is still out on whether this trend will be sustained or not, however it is currently a hot market in Seattle.

There are a couple problems that arise with some Tablet POS systems we have come across and even replaced with a more traditional POS system like Digital Dining or a SAM4s cash register. The problem in most every case is because the majority of Tablet systems seem to be cloud based instead of being in-house. Being cloud based has pros and cons and you need to decide what is important for you.

I personally recently went to a small cup cake bakery to buy cupcakes for my children. The bakery had a very nice looking Tablet POS system, however I don’t know the brand they were using. During check out their internet connection was lost and they could not accept my credit card payment. I offered cash for payment but because the cloud was not available this cloud based tablet POS system could not even open the drawer to accept cash and make change. Yes you heard correctly the store could not even open the cash drawer as it was dependent on the internet. The shop keeper was embarrassed because he could not sell anything and they had not created a crash kit with a calculator, pencil and receipt book. I could tell this was not the first time this had happened to him.

Most tablet POS systems also require a monthly fee instead of out right purchase or even worse that you use a specific merchant services and they are charging you more then another company might.

So what is the solution? Well the Tabby POS system from SAM4s is a self contained Tablet system. You get all the great features of a Tablet system without the huge cost and being at the whim of you internet connection.

For more information call us at 1-800-863-2274 and if you are in Washington State specifically the Seattle Tacoma area we can arrange to meet with you for a full demonstration on the Tabby POS system

Fireworks stand cash register

April 11th, 2014

The SAM4s ER-285M is a great cash register for firework stand especially when you pair it with an Mbox credit card interface. The ER-285M can be equipped with a bar code scanner as well as the credit card interface. This will allow you to pre-program all of your fireworks into the cash register for speed and accuracy. Combine that with the Mbox credit card interface which is wireless and supports multiple cash registers. When you attach the Mbox you make transactions even faster and with fewer or no errors.

If you have questions about this solution please give us a call 1-800-863-2274

SAM4s Keyboard Templates

April 9th, 2014

SAM4sWhen a someone buys a SAM4s cash register from us we provide them with a keyboard template, which allows them to edit and reprint custom keyboard whenever they would like. When you have you own template you know longer need to be at the mercy of a dealer.

We have a few SAM4s keyboard templates available for download. I always recommend that you print a blank keyboard and make sure it fits before you invest a lot of time filling in every button to find out your printer scaled it to fir a page or something like that.

If you need help selecting a new cash register call us at 1-800-863-2274 and remember the templates are free and without warranty.

Cash register help

April 8th, 2014

If you need help with your cash register we may be able to assist you. Our company specializes in commercial cash register sales and support. Our main line is SAM4s, however we also sell Sharp and Casio as well.

We have technicians on staff that can help you program your sales tax rates, taxable status of departments or PLU’s, integrating credit card payments, bar code scanners and more.

If you have a SAM4s register we support the following list and others

  • ER-265M
  • ER-285M
  • SPS-320
  • SPS-340
  • SPS-345
  • ER-380
  • ER-380M
  • ER-390M
  • SPS-520F
  • SPS-520R
  • SPS-530F
  • SPS-530R
  • ER-600
  • ER-650
  • ER-650R
  • ER-920
  • ER-925
  • ER-940
  • ER-945
  • SPS-2000
  • ER-4900
  • ER-4915
  • ER-4940
  • ER-5100
  • ER-5140
  • ER-5200
  • ER-5200M
  • ER-5215
  • ER-5215M
  • ER-5240
  • ER-5240M
  • ER-6500
  • ER-6540
  • ER-6500II
  • ER-6540II
  • ER-7000
  • ER-7040II
  • Tabby

If you don’t see your SAM4s model on the list we probably still support it.

Sharp on the other hand is more difficult. We support all of the commercial models like for example

  • ER-A247
  • ER-A320
  • ER-A330
  • ER-A347
  • ER-A410
  • ER-A420
  • ER-A520
  • ER-A530
  • UP-600
  • UP-700

However if you model number begins with XE we can’t help you. The EX line is a consumer line sold by big box stores. The best thing to do with an XE model is take it back to the store where you bought it.

So if you need help give us a call at 1-800-863-2274 We charge for support and have a couple different support packages.

Ipad and Tablet POS systems now available

April 7th, 2014

The SAM4s company who make the world’s best cash registers have entered the tablet POS market with a fresh new product. The SAM4s Tabby is a POS system for the iPad and Android tablets. Unlike other tablet systems the Tabby is not dependent on your internet connection but rather is hosted on site which will keep your system up. I have personally seen a cloud based system not be able to open the cash drawer because the store’s internet was down. The poor store owner could not even take my cash, he simply gave me the products and apologized for the delay. Don’t let that happen to you. Use a POS system like the Tabby to keep your customer lines moving and sales coming in.

Maybe a iPad POS system is not for you, if so we have all the SAM4s cash registers as well. Call us at 1-800-863-2274 and we will help you decide.

POS or cash register, which one works the best for inventory control

March 27th, 2014
Keystroke POS system

We are often told by customers looking for a cash register that they want inventory control. After hearing this we must really dive into what does inventory control mean to that person? To some it is true inventory control where the POS is tracking how many of one item you have sold, you have entered a beginning stock, you have entered on-going purchases of stock and taken a physical inventory and the system can tell you at any given time how many of that item you have on the shelf and how many you need to order and from whom. I know that was a long winded answer, however to some when they claim they want inventory control they really mean they wish to have a sales report of how many of one item they have sold over a period of time. There is a huge difference in the two ideas of inventory control.

If you are looking for true inventory control as described in my first example than a cash register is probably not for you. You would be better served with a software based POS system with inventory control. Now having said that does that mean a cash register can’t do inventory control? No in fact many cash registers include a stock keeping report, however when we get down to the real world of operating a POS inventory control system you will find cash registers are to labor intensive and your cost of doing the work may outweigh the benefit. I have seen it over and over in my years in the cash register and POS industry. We have also had to fix many situations where a sales person (not ours) told a client of yah, this cash register can do full inventory control and they sell the client a bill of goods. Yes in theory it may work but in the real world unless you only have a handful of items it is not going to work.

If you need true inventory control then do yourself a favor and look at a software based POS inventory control system such as the Keystroke POS system. A computer based POS system integrates all the movement of inventory in your store. A true POS system allows you to create automatic inventory purchase orders, allows you to receive and edit inventory by accepting purchase orders into the system and of course the items you sell are automatically deducted from you inventory.

When set up correctly you will be able to go into you inventory control POS system and generate a report of what you need to buy from your vendors, or create a shrink report in a matter of seconds or maybe print shelf tags.

I could go on all day regarding the differences and benefits of both types of systems. If you would like to discuss which system would work better for you please give us a call at 1-800-863-2274 we are located in Seattle however we sell and install Keystroke POS and cash registers all over North America

 

A great Liquor Store cash register from SAM4s

March 25th, 2014

The SPS-500 series from SAM4s cash registers include a feature for age verification by swiping the drivers license on the cash register magnetic card reader. Many state drivers licenses encode driver data on a mag stripe. When age entry is required, the drivers license can be swiped and the age verified. This feature is enabled by identifying track data on the Age Verification program screen. (California support added at V1.00m). All of the SAM4s SPS-500 series cash register include this feature. Of course you will need to add the integrated magnetic card reader to the register and your state must have ID’s capable.

For a liquor store you would want a SAM4s SPS-520R which has a raised keyboard and a receipt and journal printer. If you don’t require a receipt then you could use the SPS-530R cash register which is about a $100.00 less.

For a bar/lounge/club you would probably want the SAM4s SPS-520F which has a flat keyboard designed for food and beverage operations. If you don’t need a receipt then you could use the SPS-530F which is the same machine with receipt only.

All of these cash registers work with the Datacap Twin Tran for credit card interface and gift card interface. All can use bar code scanners, kitchen printers, computer interfaces etc.

If you have a question regarding which machine would work well for you call us at 1-800-863-2274 We are located in the Seattle Tacoma area however we sell cash registers all over North America

How do you pronounce the name of the world’s best cash registers?

March 24th, 2014

It has been years since SAM4s cash registers were introduced to the USA and people are still trying to pronounce the name. I think over the years we have heard about all the ways you can say the word wrong. The name is pronounced SAM 4 S.

Here are some of the ways we have heard it pronounced

  • SAM45
  • SAMS4
  • SAM5s
  • Samsung4s
  • Samsung45

So however you say it they are the best made cash registers being sold in North America. Lots of features and great prices. If you are not sure which model would work for you give us a call at 1-800-863-2274

Some cash registers take credit cards directly

March 21st, 2014

We have quite a few cash registers that take credit cards and gift cards. We often will use a SAM4s cash register or a Sharp. You can connect with your existing credit card processor or we can help you select a low cost merchant services that often subsidize the equipment including one that offers a free cash register.

When you gave a cash register that takes credit cards you will find your transactions are faster and more important they are accurate and you can eliminate all the 10-key errors cashiers make when they are busy.

Using a cash register that takes credit cards also reduces your risk for cashiers committing credit card fraud or stealing from you which would have gone unnoticed before. There are many reasons to use a cash register that takes credit card and those are just a few. If you need help deciding what make and model please give us a call at 1-800-863-2274 and we will help you select the right cash register and merchant services.

SAM4s, who are they?

March 18th, 2014

SAM4s makes the best cash registers on the US and Canadian  market today. Many people think they are Samsung and while there is a connection they are not one in the same. SAM4s is a brand name of cash registers made by SHIN-HEUNG PRECISION CO., LTD.  (SHC)who was the OEM manufacturer of Samsung cash registers. In 2001 Samsung left the cash register business and SHC was able to buy the cash register business from Samsung. SHC then began to offer the cash registers under there own brand name of SAM4s and the rest is history.

SAM4s has never looked back since their beginning in the North American Market. They changed the game with the SAM4s ER-650 but did not stop, next they brought us the SPS-2000 followed by the SPS-500 series and now they are bring the Tabby to market!

If you have questions about SAM4s give us a call at 1-800-863-2274