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I hear this from time to time “My Z report is wrong”. Well in years of doing this for a living I have seen wrong Z’s just a few times. Most often it is that you are reading the report wrong, or sometimes that a cashier is stealing from you.

One of the best places to start to figure your “Z” report out is to look in your manual for help. The manual in most cases will show you what every single line means. Here are some other tips

• Look at your “Z” counter. Is it counting by one? If not you have a theft problem (or you lost the last report). They always count by one.
• Make sure your tape reads “Z” on it, quite often people call me and report that the “Z” reports are adding together. Everytime it is because they are “X’ing” not “Z’ing”
• Make sure you are comparing daily reports to daily reports, not daily to monthly. Most monthly or “period to date” reports are known as “Z2″ where daily reports are known as “Z1″ reports. Most machines have both.
• Do not try to over complicate a “Z” report, you must balance to them, not make them balance to what you have in the drawer.
• IF YOU ARE SHORT IN THE TILL ON A REGULAR BASIS YOU ARE BEING STOLEN FROM!!!! IT IS NOT THE REGISTER ADDING WRONG!!!! Sorry to be harsh, but it is a huge problem. And so often it is from the employee that is “Like Family” “Been with us forever” etc etc.

TCRG

I get a loy of questions regarding “Z” reports. Most electronic cash registers have many different “Z” reports available. All of them have 1 minimum or it would not really be a cash register.

The “Z” report is a report you request from the cash register when ever you want. Most users do this once a day, or maybe once per shift. The right “Z” tape will print your sales, taxes, cash, check, charge, discounts, voids, returns, and sometimes sales departments or groups. Take is the main report for knowing:

• How much cash and other media total you should have
• How much was taxable and how much was not
• How many voids, no-sale, discounts.

Now the reason for being called a “Z” report is simple. It is a Z for ZERO, which means it prints and then “Zero’s” that report. You can take two “Z” report back to back and the 2nd one will be all zeros (except for no-resettable total and counters).

Again there are most registers have many reports available that can all be “Z’d” but choose the one that makes the most sense for your needs. The average cash registers hourly report, or PLU report is useless when trying to close a day’s books and be accountable.

TCRG