SAM4s offers an upgrade to your cash register's standard warranty factory warranty. This upgrade is an advance next day exchange warranty. In case your register malfunctions under warranty SAM4s will ship you a replacement model OVERNIGHT and send you a call tag to pick up the defective unit. All of this is done at SAM4s' expense .You have until 30 days after your original purchase to add this valuable coverage. If you have any questions please call us at 800-863-2274
Here are some of the benefits of an Advance Exchange Warranty
Provides a replacement register the next day
You may nothing for shipping of the replacement machine or the defective machine
You may elect to add up to five years coverage.
Will save you money and will have even less down time.
What is not covered in the Advanced Exchange Warranty
Keyboard Overlays or covers
Cash Drawers and drawer components like bill weights and springs
Consumables are not covered
What should you expect or know about the Advanced Exchange Warranty
Warranty Shipments are only Available Monday through Friday. We will ship a replacement Friday, however it won't arrive until Monday as weekend and holidays are not included.
You are responsible for the programming of the replacement register. We highly recommend have you cash register program be backed up to computer or SD card to enable you to re-program your replacement register.
Replacement machines will arrive with factory default keyboards and settings, making changes is not covered under the warranty and may be chargeable if required.
Customer Service Contact The Cash Register Guys 24425 Pacific Hwy S. Kent, WA 98032